The Role of Organizational Commitment in Moderating the Effect of Job Satisfaction on Employee Performance Through Work Engagement at The National Population and Family Planning Agency (BKKBN) of Banda Aceh

Rahimatul Aini1, M. Shabri Abd. Majid2, & Muliati Usman3
1,2,3 Management Department, Universitas Syiah Kuala, Indonesia
DOI – http://doi.org/10.37502/IJSMR.2025.8717

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Abstract

This study investigates the role of organizational commitment in moderating the relationship between job satisfaction and employee performance through work engagement at the National Population and Family Planning Agency (BKKBN) of Banda Aceh. The population for this research comprises all civil servants (ASN) at the Agency, totaling 654 ASNs, while the sample includes 220 respondents. The analytical method employed is Structural Equation Modeling (SEM). The results indicate that job satisfaction positively affects work engagement, job satisfaction also positively affects employee performance, and work engagement further positively affects employee performance. Additionally, organizational commitment is shown to influence employee performance. Importantly, work engagement mediates the impact of job satisfaction on employee performance, while organizational commitment moderates the impact of job satisfaction on employee performance.

Keywords: Employee Performance, Work Engagement, Organizational Commitment, Job Satisfaction

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