Impact of Emotional Intelligence on Performance of Public Servants in Tanzania Local Government Authorities

Juma. H. Uledi, Mariane Mgombere & Ramadhani Selemani
The Open University of Tanzania, Tanzania
DOI – http://doi.org/10.37502/IJSMR.2025.8202

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Abstract

The purpose of this study is to look at how public employees’ performance at Morogoro Municipal Local Government Authorities is affected by their emotional intelligence. The research design used in the study was a case study, and it was informed by the Ability model of emotional intelligence theory, which highlights the critical role that emotional intelligence plays in public servant performance. Structured questioners based on quantitative data analysis were used to obtain data. According to the study’s findings, there was a significant positive correlation between public servant performance and emotional intelligence (0.765), indicating that better performance is correlated with higher emotional intelligence. A conclusion was reached by the data analysis technique known as inferential analysis. The results of the investigation showed that emotional intelligence has positive impacts towards performance of public servants.

Keywords: Emotional intelligence, public servants, performance, local government authorities

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