The Relationship Between Work from Home, Work-Life Balance, And Role Conflict During the Covid-19 Pandemic and Its Effect on Job Satisfaction
Amananda Susena1*, Mrihrahayu Rumaningsih2, & Kurniawati Darmaningrum3
123Department of Management, Tunas Pembangunan University, Indonesia
DOI – http://doi.org/10.37502/IJSMR.2023.6509
Abstract
The government of Indonesia has implemented a work-from-home (WFH) policy in response to the significant number of COVID-19 cases nationwide. Companies must create strategies to guarantee that work can be completed correctly and produce quality outcomes while being done from home. On the other side, the ability to work from home improves employees’ ability to balance their work and personal lives. Traveling to and from work is typically wasteful time that could be spent with family. Working from home, however, can also bring about fresh issues, such as disagreements among staff members over prioritizing work versus family time. This issue is frequently expressed as a conflict of roles. Companies are anticipated to use the findings of this research when making decisions, particularly with reference to employee job satisfaction. The analysis program SPSS for Windows v. 26.0 is used in this investigation. This study uses the non-probability sampling approach as its sampling strategy. There were 150 samples collected for the study using the convenience sampling method. The study’s findings demonstrate that working from home significantly and favourably impacts job satisfaction. Job satisfaction is positively and significantly impacted by work-life balance. Job satisfaction is negatively and significantly impacted by role conflict. Work from home, work-life balance, and role conflict all have an impact on job satisfaction at the same time.
Keywords: Work from Home, Work-Life Balance, Role Conflict, dan Job Satisfaction.
Reference
- Anisykurlilah, I; Wahyudin, A; & Kustiani. 2013. The Effect of Role Stressor on Organizational Commitment with Job Satisfaction as an Intervening Variable in Public Accounting Firms (PAF) in Central Java. Jurnal Dinamika Akuntansi, Vol.5, No.2, Hal.109-120.
- Ardana, I.K; Mujiati, N.W; Utama, I.W; & Mudiartha, I.W. 2012. Human Resource Management. Yogyakarta; Graha Ilmu.
- Arikunto, S. 2017. Research Procedures: A Practice Approach. Jakarta: Rineka Cipta.
- Cahyadi, L., & Prastyani, D. 2020. Measuring Work Life Balance, Work Stress and Role Conflict on Job Satisfaction in Working Women. Jurnal Ekonomi, Vol.11, No.2, Hal.172-178.
- Endeka, R.F; Wehelmina, R; & Tumbel, T. 2020. Work Life Balance and Compensation for Employee Job Satisfaction at Hasjrat Abadi Corporation Kotamobagu Branch. Productivity, Vol.1, No.5, p.436-440.
- Fanani, Z; Hanif; & Subroto, B. 2008. The Influence of Audit Structure, Role Conflict, and Role Uncertainty on Auditor Performance. Jurnal Akuntansi dan Keuangan Indonesia, Vol.5, No.2, Hal.139-155.
- Farisi, S., & Siswadi, Y. 2022. The Role of Mediation of Emotional Exhaustion: Leadership, Self -Efficacy and Role Conflict on Job Satisfaction. Jurnal Ilmiah Manajemen dan Bisnis. Vol.23, No.1, Pg.23-27.
- Fisher, G.G; Bulger, C.A; & Smith, C. S. 2009. Beyond Work and Family: A Measure of Work/Nonwork Interference and Enhancement. Journal of Occupational Health Psychology, Vol.14, No.4, P.441. https://doi.org/10.1037/a0016737
- Ghozali, Imam. 2018. Application of Multivariate Analysis Using SPSS. Semarang: Diponegoro University Publishing Agency.
- Haziroh, A.L; Pramadanti, A.D; & Putri, R. A. R. 2022. The Impact of Double War Conflict and Self Efficacy on the Performance of Banking Employees in Semarang. Jurnal Orientasi Bisnis dan Entrepreneurship (JOBS), Vol.3, No.1, Hal.64-74. https://doi.org/10.33476/jobs.v3i1.2023
- Irawanto, D.W; Novianti, K.R; & Roz, K. 2021. Work From Home: Measuring Satisfaction Between Work Life Balance and Work Stress During the Covid-19 Pandemic in Indonesia. Economies, Vol. 9, No. 96. p.1-13. http://doi.org/10.3390/economies9030096.
- Juwita, K., Arintika, D. 2018. The Impact of Role Conflict on Stress and Job Satisfaction of Employees of PT. Jombang Intermedia Press (Jawa Pos Radar Jombang). Jurnal Manajemen Indonesia, Vol.18, No.2, Hal.105-115.
- Kusumastuti, A; Khoiron, A.M; & Achmadi, T. A. 2020. Quantitative Research Methods. Surabaya: Deepublish.
- Laksmi, N. A. P., & Hadi, C. 2018. The Relationship Between Work Family Conflict and Job Satisfaction in Production Employees at PT. X. Jurnal Psikologi Industri Dan Organisasi, Vol.1, No.02.
- Luthans, Fred. 2006. Organizational Behavior. Tenth Edition. Yogyakarta: Andi.
- Madarip, F. P., & Tajib, E. 2022. Work From Home (WFH) on Job Satisfaction at PT. Moka Teknologi Indonesia (Gojek Group-Goto Financial) With Work Life Balance (WLB) and Work Stress as Mediating Variables. Journal Scientific of Mandalika, Vol.3, No.7, Hal.1030-1042.
- Munandar, S. A., & Prayekti, P. 2020. The Influence of Transformational Leadership Style, Intrinsic Motivation, and Work Environment on Employee Job Satisfaction. Jurnal EBBANK, Vol.11, No.2, Pg.45-56.
- Mungkasa, O. 2020. Working from Home (WFH): Towards a New Order in the Era of the COVID-19 Pandemic. Jurnal Perencanaan Pembangunan: The Indonesian Journal of Development Planning, Vol.4, No.2, Hal.126-150. https://doi.org/10.36574/jpp.v4i2.119
- Norhayati, N. 2021. Compensation, Job Stress, Job Satisfaction and Organizational Commitment. Jurnal Manajemen Bisnis, Vol.18, No.2, Hal.237-253. https://doi.org/10.38043/jmb.v18i2.2935
- Paendong, J; Sentosa, E; & Sarpan, S. 2020. The Influence of Leadership Style, Work Environment and Motivation on Employee Job Satisfaction at Astra Daihatsu Corporation Pasar Minggu Branch. Oikonomia: Jurnal Manajemen, Vol.15, No.2, Pg.33-49. https://doi.org/10.47313/oikonomia.v15i2.751
- Pratama, H. P., & Setiadi, I. K. 2021. The Effect of Work Life Balance on Millennial Employee Job Satisfaction at Startup Companies in Jakarta. Business Management Analysis Journal (BMAJ), Vol.4, No.2, Hal.25-39. https://doi.org/10.24176/bmaj.v4i2.6602
- Robbins, S.P. 2008. Organizational Behavior. Tenth Edition. Jakarta. Salemba Empat.
- Sarmijan, S; Tiarapuspa, T; & HS, I. 2022. The Role of Gender as a Moderating Variable Influence of Work from Home, Work Life Balance and Compensation on Employee Performance During the COVID-19 Pandemic. Jurnal Ilmu Sosial Dan Pendidikan (JISIP), Vol.6, No.3, Hal.10452-10462. https://doi.org/10.58258/jisip.v6i3.3448
- Sugandi, D. 2021. The Influence of Role Conflict and Role Ambiguity on Job Satisfaction, and Their Impact on Organizational Commitment. Jurnal ilmiah MEA (Manajemen, Ekonomi, Akuntansi), Vol.5, No.1, Hal.1481-1490.
- 2018. Quantitative Research Methods. Bandung: Alfabeta.
- Suryaningtyas, D; Wilujeng, S; & Firdaus, R.M. 2022. The Mediation Role of Work Life Balance Between Work from Home and Job Satisfaction. Management and Business Review, Vol.6, No.1, P.138-1
- Wicaksana, S.A; Suryadi; & Asrunputri, A. P. 2020. Identification of Work Life Balance Dimensions in Millennial Generation Employees in the Banking Sector.