The Effect of Good Governance, Intellectual Intelligence, and Spiritual Intelligence on the Managerial Performance of the Aceh Regional Secretariat: Emotional Intelligence as a Moderator
*Wahyu Saputra, Said Musnadi, & Teuku Roli Ilhamsyah Putra
Management Department, Universitas Syiah Kuala, Indonesia
DOI – http://doi.org/10.37502/IJSMR.2022.5806
Abstract
This study aims to test the good governance, intellectual intelligence, and spiritual intelligence effect on the managerial performance of the Aceh regional secretariat with emotional intelligence as moderating. This study was conducted at the Aceh Regional Secretariat with a total population of 597 people. The sample was determined using cluster random sampling and the Slovin formula so that the 239 employees were obtained. Data were analyzed using AMOS SEM statistical equipment. Data were collected by interviewing and distributing questionnaires. The results reveal that at the Aceh Regional Secretariat, Good Governance, intellectual intelligence, spiritual intelligence, and emotional intelligence affect managerial performance, Emotional intelligence moderates as a homologizer moderation on the Good Governance effect on managerial performance, and Emotional intelligence moderates as a quasi-moderation on the spiritual intelligence effect on managerial performance, and Emotional intelligence moderates as a homologizer moderation on the intellectual intelligence effect on managerial performance. These findings explain that the model for improving managerial performance at the Aceh Regional Secretariat is a function of increasing Good Governance, intellectual intelligence, and spiritual intelligence, which can be strengthened by increasing emotional intelligence.
Keywords: Good Governance, Intellectual Intelligence, Spiritual Intelligence, Emotional Intelligence, Managerial Performance.
References
- Adi, S. (2021). Analysis of the Effect of Intellectual Intelligence, Emotional Intelligence and Spiritual Intelligence on Employee Performance at Riez Palace Hotel Tegal. Universitas Pancasakti Tegal.
- Agoes, S., & Ardana, I. C. (2014). Business and Professional Ethics: The Challenge of Fully Human Development (Revised). Jakarta: Salemba Empat.
- Anastasi, A., & Urbina, S. (2007). Tes Psikologi Psychological Testing (7th ed.). Jakarta: PT. Indeks.
- Cavazotte, F., Moreno, V., & Hickmann, M. (2012). Effects of leader intelligence, personality and emotional intelligence on transformational leadership and managerial performance. The Leadership Quarterly, 23(3), 443–455. https://doi.org/https://doi.org/10.1016/j.leaqua.2011.10.003
- Chudaifah, L. (2012). The Effect of Emotional Intelligence and Personality Traits on Employee Performance at PT Solihin Jaya Industri. Universitas Negeri Surabaya.
- Cooper, R. K., & Sawaf, A. (2002). Executive EQ: emotional intelligence in leadership and organizations. Jakarta: Gramedia.
- Goleman, D. (2018). Emotional Intelligence, The Shocking Book Redefining What Smart Means (25th ed.; T. Hermaya, Ed.). Jakarta: Gramedia Pustaka Utama.
- Harahap, E. H., & Istianingsih, N. (2020). The Effect of Emotional Intelligence on Managerial Performance Through Decision Making as an Intervening Variable in Paluta Regency. Jurnal Administrasi Sosial Dan Humaniora, 3(4), 26–34.
- Hawkins, J., & Dulewicz, V. (2007). The Relationship between Performance as a Leader and Emotional Intelligence, Intellectual and Managerial Competencies. Journal of General Management, 33(2), 57–78. https://doi.org/https://doi.org/10.1177/030630700703300205
- Hess, U. (2003). EMOTION AT WORK. Canada: Université du Québec à Montréal.
- Julyalahi, E. (2017). The Effect of Budget Participation, Work Motivation, Work Environment, and Compensation on Managerial Performance at SKPD Bintan Regency. Universitas Maritim Raja Ali Haji.
- Khavari, K. A. (2006). The art of happiness: creating happiness in every situation. Jakarta: Serambi Ilmu Semesta.
- Mahoney, T. A., Jerdee, T. H., & Carroll, S. J. (1963). Development of managerial performance : a research approach. Amerika Serikat: South-western Publishing Company.
- Malik, M. S., & Tariq, S. (2016). Impact of Spiritual Intelligence on Organizational Performance. International Review of Management and Marketing, 6(2), 289–297.
- Mangkunegara, A. P. (2013). Company Human Resource Management. Bandung: Remaja Rosdakarya.
- (2018). Public sector accounting. Yogyakarta: Andi.
- Margono, S. (2014). Educational research methodology. Jakarta: Rineka Cipta.
- Muindro, R. (2013). Public sector accounting: non-profit organizations (3rd ed.). Bogor: Mitra Wacana Media.
- Nugraha, G. A., & Dinanti, A. (2018). The Effect of Organizational Structure and Culture on the Effectiveness of Budgetary Participation in Improving Managerial Performance Empirical Studies in Islamic Financial Institutions. Kompartemen: Jurnal Ilmiah Akuntansi, 16(1), 21–33. https://doi.org/10.30595/kompartemen.v16i1.2281
- Patton, P. (1997). Emotional intelligence at work (P. Patton, D. Zaini, & J. Tahitoe, Eds.). Jakarta: Pustaka Delapratasa.
- Purwanto, M. N. (2006). Educational science: theoretical and practical. Bandung: Remaja Rosdakarya.
- Putri, I. G. A. M. A. D., & Wirawati, N. G. P. (2020). Implementation of Good Government Governance, Intellectual Intelligence, Emotional, and Spiritual Intelligence in Managerial Performance of Village Government Management. International Research Journal of Management, IT & Social Sciences, 7(1), 169–176. https://doi.org/https://doi.org/10.21744/irjmis.v7n1.831
- Ratnasari, S. L., Supardi, & Nasrul, H. W. (2020). Intellectual Intelligence, Emotional Intelligence, Spiritual Intelligence, and Linguistic Intelligence on Employee Performance. Journal Of Applied Business Administration, 4(2), 98–107. https://doi.org/https://doi.org/10.30871/jaba.v4i2.1981
- Robbins, S. P., & Judge, T. A. (2017). Essential of Organisational Behaviour (14th ed.). New Jersey: Pearson.
- Rumengan, W. I. A. (2017). The Effect of Budgeting Participation and Motivation on Managerial Performance (Case Study at PT. Telkom Witel Makassar). Universitas Hasanuddin.
- Salovey, P., & Mayer, J. D. (1990). Emotional Intelligence. New York: Baywood Publishing.
- Setiawan, M. A. (2021). The Effect of Emotional Intelligence, Intellectual Intelligence and Spiritual Intelligence on Performance With Organizational Commitment as an Intervening Variable (Case Study on Employees of PDAM Malang City). Universitas Islam Negeri Maulana Malik Ibrahim, Malang.
- Supriyanto, A. sani, & Troena, E. A. (2012). The Effect of Emotional Intelligence and Spiritual Intelligence on Transformational Leadership, Job Satisfaction and Manager Performance (Study at Sharia Bank Malang City). JAM: Jurnal Aplikasi Manajemen, 10(4), 693–709.
- Suryana, Y., & Bayu, K. (2015). Entrepreneurship: approach to characteristics of successful entrepreneurs (Cet.2). Jakarta: Kencana.
- Sutedi, A. (2011). Good corporate governance. Jakarta: Sinar Grafika.
- Tarigan, E., Tanjung, A. R., & Darlis, E. (2015). Analysis of the Effect of Intellectual Intelligence, Emotional Intelligence, and Spiritual Intelligence on Managerial Performance in 3-Star Hotels in Pekanbaru. Jurnal Online Mahasiswa Fakultas Ekonomi Universitas Riau, 2(2), 1–16.
- Torang, S. (2012). Organizational Structure and Behavior Research Methods. Bandung: Alfabeta.
- Trihandini, R. . F. M. (2005). Analysis of the Effect of Intellectual Intelligence, Emotional Intelligence and Spiritual Intelligence on Employee Performance (Case Study at Hotel Horison Semarang). Universitas Diponegoro.
- Wiadnyana, D. G. A., Gama, G., & Rismawan, P. A. E. (2021). The Influence of Emotional Intelligence, Discipline and Compensation on the Performance of Employees of the Investment Agency and One Stop Service, Gianyar Regency. Jurnal Emas, 2(2), 1–15.
- Yuliana, G. S., & Latrini, M. Y. (2016). The Effect of Emotional Intelligence, Spiritual Intelligence, Intellectual Intelligence and Independence on Auditor Performance. E-Jurnal Akuntansi, 16(2), 1034–1062.
- Zohar, D., Marshall, I., Astuti, R., & Burhani, A. N. (2002). S.Q: utilizing spiritual intelligence in integralistic and holistic thinking to make sense of life. Bandung: Mizan.