Analysis of the Effect of Work Load and the Work Environment on Job Stress and Motivation and Its Impact on the Performance of Aceh Hospital Nurse
Author: Rihan Lestari, Faisal, Ridwan Nurdin Indonesia
Abstract:This study aimed to look at job stress and motivation in mediating workload and work environment to impact on the performance of nurse at the Aceh Mental Hospital. The total sample was 199 people. All members of the population were sampled because of using the census method. By using the Structural Equation Modeling (SEM) approach, and also Sobel test, this study found that the work motivation and job stress did not act as mediators in workload affecting nurse performance, and acted as partial mediators in work environment affecting nurse performance. In other word, to improve nurse performance, the workload can affect the performance directly, while the work environment can affect the performance both directly or indirectly. These all findings strengthen the prior causality theories, and the novelty lies in the form of the combination of the theories to be one research model. For further researchers, this model also can be more to be developed through adding a mediation variables that can replace the work motivation and job stress in the model of workload affecting the nurse performance, because this study proved that in that model the both variables did not act as mediators. Also, the further researches can add the moderation variable in the model such as work experience and locus of control that will provide a more detailed description of factors that can improve nurse performance.