Role of Procedural Fairness and Organizational Prestige in Mediating the Effect Organizational Control on Employee Trust in KPO PT. Bank Aceh Syariah
Author: Rizki Auliani, Nasir and Amri, Indonesia
Abstract: This study measures and analyzes the effect of organizational control on employee trust with procedural fairness and organizational prestige as the mediation variables. Respondent of this study is all 133 employees of Main Operational Office (KPO) PT. Bank Aceh Syariah. Questionaires are used as research instrumental. Data is analyzed using HLM (Hierarchical Linear Modelling). The result concludes that organizational control effects employee trust, organizational control effects procedural fairness, organizational control effects organizational prestige, procedural fairness effects employee trust, organizational prestige effects employee trust, procedural justice partially mediates the effect of organizational control on employee trust, and organizational prestige partially mediates the effect of organizational control on employee trust in KPO PT. Bank Aceh Syariah. These results contributes to be premises in the realm of science. The model can be a reference for the practical managers, especially in the research object which is KPO PT. Bank Aceh Syariah. The novelty in the model lies in the combination from previous causality models found by others, and the model limitation resides in the research scope and object. Some recommendations is provided.