The Effect of Organizational Justice and Organizational Culture on Organizational Citizenship Behavior with Job Satisfaction as Intervening Variable: Study at Aceh Financial Management Agency
Author: Mizanul Aziz, Mukhlis, Said Musnadi Indonesia
Abstract:This research aims to analyze the effect of organizational justice and organizational culture on Organizational Citizenship Behavior (OCB) both directly and indirectly through job satisfaction. The respondents in this research were determined by a census with the number of respondents as many as 201 employees, while the data analysis technique used was the Structural Equation Model. The results show that Job satisfaction affects OCB significantly, Organizational justice affects OCB significantly, Organizational culture affects OCB significantly, Organizational justice affects job satisfaction significantly, Organizational culture affects job satisfaction significantly, Organizational justice affects OCB significantly through job satisfaction, and Organizational culture affects OCB significantly through job satisfaction. The job satisfaction variable is proved as a partial mediator. This result contributes to academic literature, especially in the human resource management field. For future researchers, this model can be used as a reference basis for the development of advanced research models, by adding other mediating variables such as human capital or adding moderating variables such as gender to the relationship between organizational justices on job satisfaction. In practical terms, this research proves that in the Aceh Financial Management Agency, OCB improvement can be done by strengthening two predictor variables, namely Organizational Justice and Organizational Culture, so that these two predictors will increase Job Satisfaction in employees and will have an impact on OCB.