Exploring the Safety and Transparency of Social Media Platforms for Civic Engagement Among Omani Youth

Hajar Al Saidi, Dr.Ali Salman, & Dr.Faridah Ibrahim
Faculty of Business, Information and Human Sciences, Infrastructure University Kuala Lumpur
Universiti Malaysia Kelantan, Malaysia
DOI – http://doi.org/10.37502/IJSMR.2025.8602

Abstract

This study investigates how Omani youth perceive the safety and transparency of social media platforms as tools for civic engagement. Using a mixed-methods approach, data were collected from a nationwide survey of 346 respondents aged 18–29 and three virtual focus group discussions containing 15 participants. Survey respondents were selected through random sampling to ensure representation across gender, region, and socio-economic background. Focus group participants were also randomly drawn from the survey pool and stratified by age to capture generational differences in perception and behavior. Findings indicate that while social media platforms are recognized as accessible and interactive spaces that facilitate awareness and civic expression, significant concerns persist regarding data privacy, misinterpretation, and online harassment. Informative content and user-generated media were found to foster accountability, while entertainment-driven posts and emotionally charged activism often led to polarization or disengagement. The paper calls for enhanced digital literacy, context-sensitive platform moderation policies, and institutional support for transparent digital civic spaces.

Keywords: Social media, Civic engagement, Transparency, Safety, Social accountability.

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