The Influence of Individual Competence, Corporate Culture and Work Attitude on Employee Performance and Its Impact on Performance PT. BNI Banda Aceh
Author: Riza Nurdin, Said Musnadi, and Teuku Roli Ilhamsyah Putra, Indonesia
Abstract:This study was conducted with the aim of knowing and testing the effect of competence, organizational culture and work attitudes on employee performance and its implications on the performance of PT. Bank Negara Indonesia (PT.BNI) Banda Aceh Branch Office. The population of this research was all employees of PT. BNI Banda Aceh, as many as 131 employees, and the research sample was as much as population (census). The research model was analyzed using Structural Equation Modeling (SEM). Data was collected using questionnaires that used the Likert scale. The result of testing conducted at PT.BNI Banda Aceh showed that the competence of employees affected the performance of employees, the company culture also had an effect on the achievement of employee performance, the work attitude shown by employees also had an influence on employee performance, employee performance had an influence on improvement in company performance, competency owned by employees also had an influence on company performance, corporate culture that was applied by the leadership also influenced company performance, work attitude shown by employees influenced company performance improvement, there was an indirect effect of competence on performance company through employee performance, there was an indirect influence of company culture on company performance through employee performance, and there was an indirect effect of work attitude on employee performance company through employee performance. The model test results in this study can be used as a reference by academicians, researchers and also practitioners. An interesting finding is when employee performance functions as a partial mediator, where increasing competence, strengthening corporate culture and adjusting work attitudes can actually affect performance both directly, but can also through employee performance first. Further researchers are also advised to be able to enrich this research model with other variables, such as the type of competency that can trigger performance, a culture that is suitable within the scope of banks that can improve performance, or how the type of work attitude can affect the performance of employees and organizations.