The Existence, Relationship, And Growth Needs Effect on Job Satisfaction and Its Impact on Working Performance of Technical Service Officers at PT PLN (Persero) UP3 Sigli

Diko Anesah, Ahmad Nizam*, & Iskandarsyah
Management Department, Universitas Syiah Kuala, Indonesia
DOI – http://doi.org/10.37502/IJSMR.2024.7207

Abstract

This study aims to examine the Affection of Existence, Relationship, and Growth Needs on Job Satisfaction and Their Impact on the Working Performance of Technical Service Officers at PT PLN (Persero) UP3 Sigli. The data population used in this research was about 117 people, and we used its population as a full data sample. The result reveals that Existence Needs affect Job Satisfaction, Relationship Needs affect Job Satisfaction, Growth Needs affect Job Satisfaction, Existence Needs affect Working Performance, Relationship Needs affect Working Performance, Growth Needs affect Working Performance, Job Satisfaction affects Working Performance, Job Satisfaction mediates Existence Needs effect on Working Performance, Job Satisfaction mediates Relationship Needs effect on Working Performance, and Job Satisfaction mediates Growth Needs effect on Working Performance. These findings also explain that the effect produced by job satisfaction in the overall model is a partial mediation effect. These results explain that the model for increasing Working Performance at PT PLN (Persero) UP3 Sigli is proven to be a function of Existence, Relationship, and Growth Needs, as well as Job Satisfaction.

Keywords: Existence Needs, Relationship Needs, Growth Needs, Job Satisfaction, Working Performance

References

  • Afandi, P. (2018). Manajemen sumber daya manusia: teori, konsep dan indikator. Riau: Pandi Afandi.
  • Beliadwi, B., & Moningka, C. (2012). Gambaran kinerja karyawan karyawan PT. Worleyparsons Indonesia ditinjau dari teori duafaktor Herzberg. PSIBERNETIKA, 5(2), 1–16.
  • Fitri, E., Deri, Amar, S., & Abror. (2018). Factors Influencing Job Satisfaction: The Case of Agriculture Department of Tanah Datar Regency. Conference: First Padang International Conference On Economics Education, Economics, Business and Management, Accounting and Entrepreneurship (PICEEBA 2018), 185–190. Padang: Atlantis Press.
  • Flippo, E. B. (2012). Manajemen Personalia (Jilid II) (Ed. 6; Alponso, ed.). Jakarta: Erlangga.
  • Hartatik, I. P. (2014). Buku Praktis Mengembangkan SDM. Yogyakarta: Laksana.
  • Inzani, J. F., & Yeni, H. (2021). Semangat Kerja, Motivasi Existence, Relatedness, Growth (ERG) Sebagai Determinan Kinerja. Journal of Management & Business, 4(2), 303–310. https://doi.org/https://doi.org/10.37531/sejaman.v4i2.1333
  • Jauch, L. R., & Glueck, W. F. (1988). Business policy and strategic management (5, ed.). New York: McGraw-Hill.
  • (2016). Manajemen Sumber Daya Manusia: Teori Dan Praktik. Jakarta: Rajawali Pers.
  • (2015). Manajemen kinerja sektor publik (2nd ed.). Yogyakarta: Unit penerbit dan percetakan sekolah tinggi ilmu manajemen YKPN.
  • Mangkunegara, A. P. (2016). Manajemen Sumber Daya Manusia Perusahaan. Bandung: Remaja Rosdakarya.
  • (2019). Manajemen sumber daya manusia. Bandung: Alfabeta.
  • Mayvita, S. A., Astuti, E. S., & Ruhana, I. (2017). Pengaruh Motivasi Existence, Relationship, Growth (Erg) Terhadap Prestasi Kerja (Studi Pada Karyawan PT. PLN (Persero) Unit Induk Pembangunan Jawa Bagian Timur dan Bali II). Jurnal Administrasi Bisnis (JAB), 47(2), 168–176.
  • Panggabean, M. S. (2015). Manajemen Sumber Daya Manusia (2nd ed.). Tangerang Selatan: Universitas Terbuka.
  • Robbins, S. P., & Judge, T. A. (2017). Essential of Organisational Behaviour (14th ed.). New Jersey: Pearson.
  • Sekaran, U., & Bougie, R. (2016). Research Methods For Business: A Skill Building Approach (7th ed.). New Jersey: Wiley.
  • Simanjuntak, P. A. (2020). Pengaruh Etos Kerja, Kepuasan Kerja, Sikap Kerja Dan Motivasi Kerja Terhadap Kinerja Pegawai Pada Kantor Pelayanan Pajak Pratama Medan Polonia. Jurnal Manajemen Dan Bisnis, 2(1), 48–55. https://doi.org/https://doi.org/10.30743/jmb.v2i1.2358
  • Sulistiyani, M., Widiana, M. E., & Sutopo. (2017). Pengaruh Stres Kerja, Konflik Kerja Dan Kepuasan Kerja Terhadap Prestasi Kerja Karyawan Pada PT. Japfa Comfeed Indonesia Tbk. Wonoayu Sidoarjo. Jurnal Manajemen Branchmark, 3(3), 335–347.
  • Tewal, B., Adolfina, Pandowo, M. H. C., & Tawas, H. N. (2017). Perilaku Organisasi. Bandung: CV. Patra Media Grafindo.