Privatized Waste Management Service Practices and Service Performance: Evidence from Oman

Shauqi Abdul Rahman Al Zadjali¹, & Mohd Dan Jantan² & Alia Hamood AL Battashi³
^1,2Infrastructur University Kuala Lumpur, Malaysia
DOI – http://doi.org/10.37502/IJSMR.2023.6510

Abstract

Waste management service is an important issue that needs great attention and support from the government because of its impact on public health and the physical environment. The purpose of this research is to investigate the linkage between privatized waste management (waste sorting by category, waste collection and transfer, waste treatment, waste transport, waste disposal, general cleaning) on service performance. The data collection instrument used was a questionnaire which was administrated to a total sample of 625 Omani resident unit. Reliability and validity tests employed. The research findings indicate significant correlation between waste management service practice and service performance. Based on the findings, strategic recommendations are proposed to implement the Privatization of waste management service for the private sector in Oman.

Keywords: privatization, service performance, waste management service.

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