The Influence of Corporate Culture, Leadership And Company Support on Work Satisfaction and Its Impact on Employee Performance of Pt Bank Mandiri (Persero) Tbk at Lhokseumawe Branch Province of Aceh Indonesia
Author: Ahmad Mauliyadi Misran, A. Rahman Lubis and Sofyan Idris, Indonesia
Abstract: The aim of the research is examining corporate culture, leadership and company support for job satisfaction and its impact on the employee performance of PT. Bank Mandiri (Persero) Tbk at Lhokseumawe Branch. This study is conducted at PT. Bank Mandiri (Persero) Tbk in Lhokseumawe Branch. The object of the research is 87 people of all the employees of PT Bank Mandiri (Persero) Tbk at Lhokseumawe Branch as the total sample, due to the small number of sample, the researchers use Partial Least Square (PLS) that can be used to process the number of samples under one hundred because of soft modeling PLS method. The result shows corporate culture can has a positive influence on employee satisfaction, corporate culture does not have significant influence on employee performance, leadership has positive influence on employee satisfaction, leadership does not have significant influence on employee performance, company support has a positive influence on employee satisfaction, company support has a positive influence on employee performance, employee satisfaction has a positive influence on employee performance, employee satisfaction fully mediates the influence of corporate culture on employee performance, employee satisfaction fully mediates the influence of leadership on employee performance, employee satisfaction partially mediates the influence of company support on employee performance in PT Bank Mandiri (Persero) Tbk at Lhokseumawe Branch. These all results has an implication for the realm of science that can be an upgrade of causality theories from the previous ones. The novelty resides in the combination of the tested models, and the limitation lies in the amount of variables and the object that is only one. The result is alson useful for the practical leaders especially in PT Bank Mandiri (Persero) Tbk at Lhokseumawe Branch to develop their policies based on the result.